Legal Marketing and Staffing, LLC
http://www.legalmarketingandstaffing.com
http://www.legalmarketingandstaffing.com
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Client Relations Assistant
400 N. Ashley Drive, Suite 2300 Tampa, FL 33602 US
Posted: 12/21/2022
2022-12-21
2023-04-20
Employment Type:
Direct Hire
Legal Category: Finance/ Accounting / Billing
Job Number: 1207
Job Description
Client Relations Assistant
Tampa, FL - HYBRID
Our client - a values-forward, Florida based, multi office law firm - is seeking a Client Relations Assistant for its Tampa office.
Job Responsibilities:
Handling all aspects of the billing relationship with a number of clients, including:
• Knowing the client’s guidelines and requirements.
• Auditing draft bills for guideline compliance and communicating with timekeepers re: same.
• Utilizing clients’ billing and document management programs (would be using multiple online billing programs)
• Addressing all bill submission issues such as budgets, unapproved rates and timekeepers, incorrect lines of business, etc.
• Addressing auditing reports and preparing appeals to the clients
• Following up on payments or other accounts receivables issues with the client.
Setting up new matters in Firm’s billing (Provantage) and document management systems on a rotational basis.
Assisting with summarizing/consolidating client guidelines and updating billing protocols as well as keeping attorneys, paralegals and secretaries notified of same
Assisting with updating and adding billing and client contact changes in Firm database on a rotational basis.
Assisting in responding to client, attorney and staff questions and requests for information.
Requirements:
2+ years of law firm experience, encompassing most or all of the above responsibilities
Paralegal experience and/ or certificate
Ability to work autonomously and manage competing priorities
Compensation:
Target base pay for this position is $50k-$60k DOE
Benefits include: medical/ dental, PTO, 7.5 hour workdays, hybrid schedule, 401k matching, life insurance
If interested, please send resumes to pat@legalmarketingandstaffing.com
Tampa, FL - HYBRID
Our client - a values-forward, Florida based, multi office law firm - is seeking a Client Relations Assistant for its Tampa office.
Job Responsibilities:
Handling all aspects of the billing relationship with a number of clients, including:
• Knowing the client’s guidelines and requirements.
• Auditing draft bills for guideline compliance and communicating with timekeepers re: same.
• Utilizing clients’ billing and document management programs (would be using multiple online billing programs)
• Addressing all bill submission issues such as budgets, unapproved rates and timekeepers, incorrect lines of business, etc.
• Addressing auditing reports and preparing appeals to the clients
• Following up on payments or other accounts receivables issues with the client.
Setting up new matters in Firm’s billing (Provantage) and document management systems on a rotational basis.
Assisting with summarizing/consolidating client guidelines and updating billing protocols as well as keeping attorneys, paralegals and secretaries notified of same
Assisting with updating and adding billing and client contact changes in Firm database on a rotational basis.
Assisting in responding to client, attorney and staff questions and requests for information.
Requirements:
2+ years of law firm experience, encompassing most or all of the above responsibilities
Paralegal experience and/ or certificate
Ability to work autonomously and manage competing priorities
Compensation:
Target base pay for this position is $50k-$60k DOE
Benefits include: medical/ dental, PTO, 7.5 hour workdays, hybrid schedule, 401k matching, life insurance
If interested, please send resumes to pat@legalmarketingandstaffing.com
Meet Your Recruiter
Patrick Dunphy
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