Client Relations Assistant

Tampa, FL 33602

Posted: 12/21/2022 Employment Type: Direct Hire Legal Category: Finance/ Accounting / Billing Job Number: 1207

Job Description

Client Relations Assistant
Tampa, FL - HYBRID

Our client - a values-forward, Florida based, multi office law firm - is seeking a Client Relations Assistant for its Tampa office.

Job Responsibilities:
Handling all aspects of the billing relationship with a number of clients, including:
•    Knowing the client’s guidelines and requirements.
•    Auditing draft bills for guideline compliance and communicating with timekeepers re: same.
•    Utilizing clients’ billing and document management programs (would be using multiple online billing programs)
•    Addressing all bill submission issues such as budgets, unapproved rates and timekeepers, incorrect lines of business, etc.
•    Addressing auditing reports and preparing appeals to the clients
•    Following up on payments or other accounts receivables issues with the client.

Setting up new matters in Firm’s billing (Provantage) and document management systems on a rotational basis.

Assisting with summarizing/consolidating client guidelines and updating billing protocols as well as keeping attorneys, paralegals and secretaries notified of same

Assisting with updating and adding billing and client contact changes in Firm database on a rotational basis.

Assisting in responding to client, attorney and staff questions and requests for information.

2+ years of law firm experience, encompassing most or all of the above responsibilities
Paralegal experience and/ or certificate
Ability to work autonomously and manage competing priorities 

Target base pay for this position is $50k-$60k DOE
Benefits include: medical/ dental, PTO, 7.5 hour workdays, hybrid schedule, 401k matching, life insurance

If interested, please send resumes to

Meet Your Recruiter

Patrick Dunphy

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